01  What makes you my best option? 

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I don't just put out fires, I build the preventive systems that ensure they don't happen in the first place. Clients hire me because I save you time, stress, and money. In my past work, I've audited outdated grievance procedures, redesigned investigation workflows, and trained managers on proactive conflict resolution. By standardizing these processes, I've helped organizations reduce internal complaints significantly. I ensure your workplace remains legally compliant and culturally healthy, giving you and your leadership team peace of mind. 

 

 

 

 02  Not sure how to get started?

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No worries! After 25+ years of doing this kind of work, I've seen it all. I will listen closely, help you identify your concerns, and propose solutions. We'll work together and fix this. Contact me at 206.390.9484 or steven.zwerin@gmail.com. 

 

 

 

 03  How quickly can you launch an investigation or assessment?

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I can usually launch an investigation within 24 to 48 hours of an agreement. Prompt action is critical to preserving evidence, securing witness testimony, and showing that your organization takes compliance seriously.

 

 

 

 04  How do you ensure the investigation is legally defensible and objective?

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By maintaining absolute neutrality and using a strict, evidence-based methodology. Because I'm an external consultant, my findings are free from internal corporate politics, reducing the risk of perceived bias if the matter is later reviewed by administrative agencies or courts. At the end of the investigation, I will provide you with a confidential, comprehensive investigation report that outlines the allegations, the evidence reviewed, credibility assessments, and clear factual findings. Where requested, I also provide an executive summary and a list of strategic recommendations to prevent future issues. 

 

 

 

 05  What other services do you provide?

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I can elevate your internal HR team. HR teams are often spread thin by payroll, recruiting, and daily operations. I handle the highly sensitive, complex, or high-risk matters that require deep special knowledge, allowing your team to focus on their core priorities.

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I can also review employee handbook policies, design clear grievance workflows, and conduct preventive training for managers on topics like conflict resolution, documentation, and maintaining a respectful workplace.

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I am available on a retainer basis, which will provide you with access to me whenever a situation arises, or if you have general questions, with predictable monthly costs. Retainers are structured based on your anticipated monthly volume, typically starting at a certain number of hours per month. This includes advisory support, policy reviews, and crisis management.